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Situation: NAV 3.70B Service Management module - Sales Invoice. Create a sales invoices: add lines for type Item. Post Invoices. Questions? Should Item Ledger Entries always be created? Is there a control / parameter / switch in CRM Service that controls the Item Ledger update?
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I am unfmailiar with the Service Management module. When invocing customers for parts (items) that have been used for service used item ledger entries and value entries be created or is there a parameter that controls this process in the Setup? That is what happens in the CRONUS demo system. Any thoughts...